Shipping and delivery of products

EldoradoJewels delivers the products within 24 hours of receiving the order form. Products are generally shipped within 3-5 days for orders placed in Italy on working days (Monday to Friday) and before 5pm. For Basilicata, Campania, Calabria, Puglia and islands, delivery may require an additional day.
Deliveries take place during office hours from Monday to Friday, excluding public holidays.
All orders are processed automatically and we are unable to change shipping and delivery times. The times indicated are indicative as they do not depend on EldoradoJewels but on the express courier.
There may be delays in deliveries due to bad weather, strikes and difficult delivery areas. For international shipments, delivery times vary depending on the country. On average, delivery takes 7 working days.
The shipment will be made via GLS or DHL courier and will be notified via email with the tracking code (tracking gls , tracking ups o tracking dhl).

SHIPPING COST

• Shipments to Italy are free for all orders exceeding €49.
• For all orders under €49, shipping has a fixed cost of €8.00 including VAT.
• Shipments to all other European countries are free for all orders exceeding €89.
• For all international orders under €89, shipping has a fixed cost of €18.00 including VAT.

We currently ship to Italy and EU countries.
We would like to underline that as established by art. 63 co. 2 Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the risk of damage and destruction of the Products is transferred to the Buyer at the moment of delivery to the carrier itself, precluding any dispute regarding the external characteristics of what was delivered. In this case, any dispute must be raised directly by the Buyer against the chosen carrier.